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M.G.M. Products
PROBLEMS?
What do you do if you have purchased a cartridge and are having trouble with it? ... I will be happy to send a free replacement or give you a full refund. I very rarely have any trouble with the Compatible Cartridges. My supplier for these cartridges are ISO 9001 certified. That is a world wide recognized quality assurance program. Occasionally, the remanufactured cartridges may have trouble printing. This is a problem that NO ONE nor any other company can avoid. That is why they are such a good deal. Most of the time, they work extremely well. The remanufactured cartridges that I sell have only been used one time. Then my supplier will clean, refill, test and repackage them. I do stand behind them 100%. If you are not satisfied with it's performance, I will be happy to give you a refund. If you get a defective cartridge, just email me and I will contact my supplier. They will ship you a replacement with an RMA to return the defective cartridge directly to them..
See also the Laser troubleshooting page for Laser cartridge trouble.
Please email me at sales11@cartridgehq.com for help or questions on anything else. The CartridgeHQ business is a part time business that I run and the best way to get in touch with me is via email. I try to check it several times daily.
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